Managing your Meaningful Use (MU) program can be a significant challenge, especially if multiple hospitals or providers are involved or if there’s merger and acquisition activity that folds new hospitals or providers into the mix. You’ve got internal communications and awareness programs to manage, performance reports to monitor, system configurations to optimize, attestations to submit, and audits to prepare for – not to mention actually meeting the Meaningful Use criteria itself. When one considers all the work and coordination that successful program management demands, the task is daunting. Add to it that your team may be facing other challenges in the project portfolio like ICD-10, upgrades, and other program and quality initiatives competing for their time. At times it can feel less like you’re managing your MU program and more like it’s managing you.
Carl Dolezal, an Associate Principal with The Chartis Group, has over 15 years of experience as a healthcare information technology (IT) leader in planning, implementing and managing healthcare information systems. He...