Health systems are going through a period of dynamic change. New business models and nontraditional partnerships are forcing organizations to look for better ways to deliver innovative capabilities faster and more efficiently, and value-based care is driving health system leaders to focus on outcomes. Despite additional investments in technology, most healthcare organizations are seeing IT fall short in articulating and driving meaningful change. Some organizations may be dabbling in virtual care or implementing telehealth; but it is against an enabling — rather than a strategic — framework. Orchestrating that change starts with thinking strategically about IT: how it supports business innovation, how investment aligns with corporate initiatives and collectively, how IT provides tangible value.
In this piece, we highlight several common pitfalls of IT strategies and provide recommendations to ensure your organization is executing a strategy that is both innovative and effective.