The Chartis Forum

White Paper

Pushing Case Management into the Future: Six Requirements to Drive Clinical and Financial Returns

Hospital-based case management (CM) should be a key driver of clinical quality, financial performance and patient experience. What we often see, however, are organizations making multiple attempts to improve case management but achieving mixed results due to leadership, staffing, performance and technical limitations. When a successful performance improvement initiative is implemented, a high-performing case management organization can expect increased returns by capturing margins associated with additional capacity, charge capture, reduced utilization and better clinical outcomes.

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