Fueled by the Meaningful Use (MU) program, healthcare organizations have invested in EHR deployments, spurring multi-million-dollar healthcare IT investments. Yet, the critical transformation intended by the MU program to materially improve healthcare delivery has yet to occur. To date, industry pinnacles of success such as HIMSS EMRAM and Most Wired, have focused on health systems’ progress in acquiring and implementing technological functionality with milestones assessed on use and adoption — stopping short of assessing whether IT investments are truly creating commensurate value.
It is time for expectations to be set higher. In this next curve of IT value, success should be measured by how effectively informatics and technology helps organizations win in their markets, address growing financial pressures, create the underpinning of the next generation care model, and improve operational performance and effectiveness.