Health systems are under pressure to simultaneously manage costs and improve patient outcomes and experience. In many communities, they risk losing valuable contracts and financial incentives if unable to demonstrate superior value. Organizations have made significant improvements in the areas of patient access and throughput and capacity optimization. To achieve and sustain next-level performance, health systems must address variation in clinical decision-making and supporting processes through effective Clinical Variation Management (CVM). Though challenging to implement, CVM can be a transformative driver of change for the entire system, enabling dramatic and enduring gains in care quality and financial performance.
James Karpook is a Principal at The Chartis Group and a leader in the firm’s Performance practice. Mr. Karpook has more than 20 years of experience working with executive and physician leadership of hospitals, healt...