Advanced Practice Providers (APPs) should be a net boon to the health system – expanding capacity, improving access, enhancing patient experience and generating net income. Yet many organizations continue to underutilize and undermanage their APPs, positioning them as broadly capable assistants or support resources while viewing them as a ‘cost center’ or expense. This is a costly mistake, particularly for organizations who have invested heavily in APP recruitment and hiring. To realize the full value of their investment, health systems must position their APPs as professional providers capable and accountable for generating patient visits, volume and associated net income, returning significant financial value to the health system.
Jodi L. Capistrant
Jodi Capistrant is a Principal at The Chartis Group and a member of the firm’s Performance practice area. Ms. Capistrant has nearly 15 years of healthcare experience in advisory services and health system leadership...